Macadams Food Service represents tried and tested international brands in addition to its range of in-house manufactured food service equipment. This enables it to offer a professional solution that cost-effectively meets the needs of any restaurant, hotel or hot food deli
Select group of suppliers | The company has enjoyed rapid growth over the last five years and is now an established player on the Africa food service equipment landscape. In conjunction with Macadams International, Macadams Food Service is able to offer a complete service throughout Sub-Saharan Africa, with a network of service agents in countries such as Kenya, Nigeria and Uganda. This places it within a select group of suppliers on the continent. As a result, it currently supplies most of the national supermarket chains within South Africa as well as Sub-Saharan Africa.
Service underpinned by training is key | The company prides itself on not only being able to offer a suitable range of equipment and its ability to back its products with after sales service and spares parts availability. As part of ongoing efforts to maintain and improve its service offering, it has invested heavily in training programs, by either sending technicians to overseas principals or by bringing those principals to South Africa to conduct in-house training courses. Being part of Macadams International, also allows it to employ the same ethos and principles of customer service as experienced by customers who deal with Macadams International. This approach is founded on a key ethos of ‘everything for the good of the customer’.
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